At Tap Lab, protecting your privacy is a priority. We’re committed to being transparent about how we collect, use, and safeguard your personal information when you visit our website or shop with us.

What Information We Collect

When you place an order, sign up for our newsletter, or get in touch, we may collect:

  • Your name, email, and phone number
  • Shipping and billing addresses
  • Payment details (processed securely by trusted payment partners)
  • Information about how you use our website (including cookies)

How We Use Your Information

Your data helps us to:

  • Process and deliver your orders smoothly
  • Keep you updated on your order status
  • Answer your questions and provide customer support
  • Send you marketing emails – but only if you’ve opted in
  • Improve our website and make your experience better
  • Protect against fraud and keep our site secure

Cookies

We use cookies to make browsing easier and to understand how visitors use our site. You can disable cookies in your browser settings, but some features may not work properly if you do.

Sharing Your Information

We only share your data with trusted partners who help us operate the business, like payment gateways and couriers. These partners are bound to keep your data secure and only use it for the purpose we’ve agreed upon. We never sell your information to third parties.

Keeping Your Data Safe

We use industry-standard security measures to protect your information. While we work hard to keep your data safe, no system is 100% secure, so please keep this in mind.

Your Rights

You can:

  • Ask to see what personal data we hold about you.
  • Request corrections or deletion of your data.
  • Opt out of marketing emails anytime by clicking the unsubscribe link.

If you have questions or concerns about your privacy, email us anytime at info@taplab.co.za.